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FAQ

FDA APPROVED

PRESCRIPTION (Rx)

PAYMENTS

SHIPPING AND HANDLING

ACCOUNT REGISTRATION

PRODUCT SAFETY


****FDA APPROVED****

What does “FDA Approved” mean?Answer

Why is purchasing FDA-Approved contact lenses so important?Answer



PRESCRIPTION (Rx).

Understanding your prescriptionAnswer

How do I send my Prescription (Rx)?Answer

I have a perfect vision. Do I need a prescription (Rx)?Answer



PAYMENTS

What kinds of payment methods do you accept?Answer



SHIPPING AND HANDLING

What are your Shipping methods?Answer

Domestic Shipping & HandlingAnswer

International Shipping & HandlingAnswer

Free Shipping (Domestic Only)Answer

How long will it take to get my order?Answer

How do I track my package after it has been shipped?Answer

Can I make changes to my order after it has already been placed?Answer



ACCOUNT REGISTRATION

Why should I become a registered user?Answer

How do I change my account information?Answer

How secure is Online Shopping?Answer



PRODUCT SAFETY

How long can I wear cosmetic lenses? Answer

Can I sleep in cosmetic lenses?Answer

How old do I have to be to purchase contact lenses?Answer

I never worn contact lenses. Can I wear these lenses?Answer

Can I use hairspray with my lenses?Answer

Can I clean my lens with tap water?Answer